Privacy Policy
This double wick candle is encased in a white decorative tin with a beautifully printed floral bouquet on an embossed white background.
Siyara is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner.
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What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect and hold about you may include: phone numbers, email addresses, user ID, mailing addresses, billing addresses, IP addresses, credit card or other payment information, and any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you. This Personal Information is obtained in many ways including via our website www.siyara.com.au, by email, from media and publications, from other publicly available sources, from cookies and third parties. We don’t guarantee website links or the policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing the best service experience possible on the website, we customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. By using our website, you consent to receive direct marketing material. We will only use your personal information for this purpose if we have collected such information directly from you, and if it is material of a type that you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
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Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
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Disclosure of Personal Information
Your Personal Information may be disclosed in some circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
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Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
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Access to your Personal Information
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Siyara will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
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Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
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Policy Updates
This Policy may change from time to time and is available on our website.
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Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at: